Frequently Asked Questions
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Find answers to the most common questions about hostel life, services, and rules at IIIT Allahabad.
Leave & Permissions
Any absence from the hostel exceeding 24 hours requires a formal leave application. This applies to weekends, festivals, medical visits, and personal travel. You must apply before leaving — not after.
Submit the Leave Application form on the Services page. You will need your IIITA Google account. Keep your room number, dates, destination, reason, and parent/guardian contact number ready before filling the form.
Leaves up to 3 days are standard. Leaves exceeding 3 days require explicit warden approval. Medical leaves require a certificate from the campus doctor or a registered hospital, submitted to your warden within 48 hours of return.
In a genuine emergency, inform your caretaker or warden immediately — even a phone call is acceptable. Submit the formal leave application as soon as possible after the emergency. Leaving without any communication is a disciplinary violation.
Guest & Visitors
Day visitors — family members and approved guests — are permitted during designated visiting hours. All visitors must be registered at the hostel gate. Overnight stays are restricted to immediate family members only and require prior warden approval.
Submit the Guest Request form on the Services page at least 24 hours before the planned visit. You will need the guest's name, relation, contact number, visit date, and type of stay (day visit or overnight).
Fellow students from other hostels may visit common areas during permitted hours. Entry into residential rooms by visitors of the opposite gender is not permitted at any time. Overnight stays by fellow students in your room are not allowed.
Room & Accommodation
Submit a Room Change request on the Services page. Accepted grounds include medical reasons, academic proximity, roommate conflict, disability/accessibility needs, and personal circumstances. Requests are processed within 7 working days subject to availability.
No. Hostel rooms are allotted to specific students. Allowing unauthorised persons to stay in your room — even temporarily — is a violation of hostel rules and may lead to disciplinary action.
Students are expected to vacate their rooms at the end of each semester unless specifically permitted to stay by the Warden. Personal belongings left in rooms without authorisation may be removed. Room allotments are subject to review each academic year.
Laptops, mobile chargers, fans, and table lamps are permitted. High-wattage appliances such as electric kettles, immersion rods, heaters, and rice cookers are not permitted due to fire and electrical safety concerns. Violation may lead to confiscation and disciplinary action.
Maintenance & Complaints
Write your complaint in the Maintenance Register kept with the guard at your hostel. The Hostel Supervisor checks the register daily, logs it on ERP, and follows up with IWD or the vendor. See the full process on the Services page.
Write in the Housekeeping Register kept with the guard. The guard will inform the Caretaker, who is responsible for resolving housekeeping complaints. You will be asked to sign as formal closure once resolved.
The standard SLA for maintenance complaints is 48 hours. Complex repairs involving IWD or external vendors may take longer. The Hostel Supervisor tracks all open complaints on ERP and follows up until resolution. If your complaint is not resolved in time, escalate to your Warden.
Mess & Dining
Mess rebates are applicable when you are on approved leave for more than 3 consecutive days. Submit your leave application through the Services page — the rebate is calculated based on approved leave dates. Contact Mr. Suryakant Bhatt at the CoW Office for rebate-related queries.
Special diet requests on medical grounds may be considered with a valid prescription from the campus doctor. Submit your request to your Warden with supporting documentation. The Mess Committee reviews such requests under Warden supervision.
Use the feedback option on the Mess & Dining section of the Services page. You can also raise concerns through your hostel's Mess Committee representative, who reports to the Warden.
Standard mess timings are: Breakfast 7:30–9:00 AM, Lunch 12:00–2:00 PM, Snacks 5:00–6:00 PM, Dinner 7:30–9:30 PM. Timings may vary during examinations or special occasions — check the Mess & Dining section for the current week's schedule.
Health & Emergency
The Institute Health Centre (IHC) OPD is open Monday to Saturday: 9:00 AM – 1:00 PM and 3:00 – 5:00 PM. A doctor is on duty during these hours and prescription medicines are available on-site.
Contact your hostel Caretaker immediately — they are available 24×7 and are the first institutional responder for emergencies. The Caretaker will contact the Hostel Supervisor who coordinates ambulance and hospital admission. Emergency numbers are listed below on this page.
Students are covered under the institute's group medical insurance. Submit your OPD bills and prescription to Ms. Prabha Verma at the CoW Office. Claims are processed through the office in coordination with the Insurance/TPA.
The nearest hospitals are Swaroop Rani Nehru Hospital, Allahabad and SGPGI, Lucknow for specialist referrals. Ambulance is arranged through the institute — contact your Caretaker or the security gate immediately.
Rules & Discipline
Hostel gates follow prescribed timings as per the Hostel Regulations. Late entry without prior permission is a disciplinary violation. Check the current timings with your Warden or Caretaker — timings may vary between Boys and Girls hostels.
Ragging in any form is a criminal offence under the law and is strictly prohibited at IIITA. Consequences include immediate suspension from the hostel, expulsion from the institute, and/or criminal prosecution as per UGC Anti-Ragging Regulations. Report any incident immediately to your Warden or the Anti-Ragging Committee. See Anti-Ragging Policy for details.
Students must obtain prior permission from the competent authority before keeping a vehicle on campus. Vehicles parked without authorisation may be impounded. Contact the CoW Office for the current procedure for vehicle registration.
Report it to your Caretaker or Warden immediately. You may also write to the CoW Office at cow@iiita.ac.in. False or malicious complaints are themselves a disciplinary violation — report only genuine concerns in good faith.
No. Consumption, possession, or distribution of alcohol, tobacco, or any intoxicant within the hostel premises is strictly prohibited. Violation is a serious disciplinary offence and may lead to immediate hostel expulsion and Institute-level action.
Shortcuts
Quick Links
Direct access to the most-used portals and forms.
Who to Call
Key Contacts
Your first point of contact for day-to-day matters is your hostel Caretaker. For administrative queries, reach the CoW Office.
Caretakers — available 24×7
CoW Office
Wardens
24×7 Emergency
Emergency Numbers
In any emergency — medical, fire, security — contact your Caretaker first. They will escalate immediately.