Frequently Asked Questions
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Find answers to the most common questions about hostel life, services, and rules at IIIT Allahabad.
Leave & Permissions
If you intend to remain outside the hostel overnight, you should submit a Hostel Leave Intimation before
departure. Daytime movement outside the campus does not ordinarily require leave intimation.
Submit the Hostel Leave Intimation Form through the prescribed digital portal or other officially
notified mechanism. Keep your hostel and room number, dates of absence, destination or contact address,
and parent or guardian contact details ready before filling the form.
Ordinarily, no. Hostel leave is an intimation mechanism and not a permission mechanism. For an absence
of more than seven consecutive days, you must additionally inform the Warden through the prescribed
procedure. Internship, medical treatment, vacation stay, and other long-duration absences may be
governed by their respective provisions.
In a genuine emergency, prior intimation may not be possible. In such cases, you or a responsible person
acting on your behalf should inform the Caretaker, Assistant Warden, or Warden at the earliest
opportunity. Such delay may be condoned by the Warden depending on the circumstances.
No. Hostel Leave Intimation is only for hostel administration, safety, and welfare purposes. It does not
exempt you from academic attendance requirements or other academic regulations.
Guest & Visitors
Day visitors — family members and approved guests — are permitted during designated visiting hours. All
visitors must be registered at the hostel gate. Overnight stays are restricted to immediate family
members only and require prior warden approval.
Submit the Guest Request form on the Services page at least 24 hours
before the planned visit. You will need the guest's name, relation, contact number, visit date, and type
of stay (day visit or overnight).
Fellow students from other hostels may visit common areas during permitted hours. Entry into residential
rooms by visitors of the opposite gender is not permitted at any time. Overnight stays by any guest —
including fellow students or family — within hostel rooms are not permitted under any circumstances.
Guests requiring overnight accommodation should explore the Institute Guest House, which is outside CoW
purview.
Room & Accommodation
Submit a Room Change request on the Services page. Accepted
grounds include medical reasons, academic proximity, roommate conflict, disability/accessibility needs,
and personal circumstances. Requests are processed within 7 working days subject to availability.
No. Hostel rooms are allotted to specific students. Allowing unauthorised persons to stay in your room —
even temporarily — is a violation of hostel rules and may lead to disciplinary action.
Yes. Undergraduate students shall ordinarily vacate hostel rooms during long vacation periods declared
by the Institute. Retention of accommodation during vacation is not a matter of right and requires a
written application and approval from the Warden. Permission may be granted to students engaged in
academic work, project work, institutional assignments, or other approved activities.
Postgraduate students and research scholars may retain accommodation during vacations subject to Warden approval and availability.
Personal belongings left in rooms without authorisation after the prescribed vacation period may be removed. Room allotments are subject to annual review.
Postgraduate students and research scholars may retain accommodation during vacations subject to Warden approval and availability.
Personal belongings left in rooms without authorisation after the prescribed vacation period may be removed. Room allotments are subject to annual review.
Yes. Students proceeding on internship outside the Institute shall ordinarily vacate hostel
accommodation for the duration of the internship. Retention of the room during internship requires prior
written approval from the Warden.
Failure to vacate without prior written approval constitutes unauthorised occupancy and attracts action under the Hostel Regulations 2026.
Failure to vacate without prior written approval constitutes unauthorised occupancy and attracts action under the Hostel Regulations 2026.
Laptops, mobile chargers, fans, and table lamps are permitted. The following are strictly prohibited
without specific prior approval: electric kettles, immersion rods, heaters, induction cookers, electric
stoves, air-conditioners, and refrigerators. Cooking within hostel rooms using open flame, induction, or
any electrical cooking device not specifically authorised is also prohibited under the Hostel
Regulations 2026.
Unauthorised appliances may be confiscated and penalties imposed as per the disciplinary framework. Residents must switch off all appliances when leaving their room.
Unauthorised appliances may be confiscated and penalties imposed as per the disciplinary framework. Residents must switch off all appliances when leaving their room.
Maintenance & Complaints
Write your complaint in the Maintenance Register kept with the guard at your hostel. The Hostel
Supervisor checks the register daily, logs it on ERP, and follows up with IWD or the vendor. See the
full process on the Services page.
Write in the Housekeeping Register kept with the guard. The guard will inform the Caretaker, who is
responsible for resolving housekeeping complaints. You will be asked to sign as formal closure once
resolved.
The standard SLA for maintenance complaints is 48 hours. Complex repairs involving IWD or external
vendors may take longer. The Hostel Supervisor tracks all open complaints on ERP and follows up until
resolution. If your complaint is not resolved in time, escalate to your Warden.
Mess & Dining
Mess rebates are applicable when you are on approved leave for more than 3 consecutive days. Submit your
leave application through the Services page — the rebate is calculated
based on approved leave dates. Contact Mr. Suryakant Bhatt at the CoW Office for rebate-related queries.
Special diet requests on medical grounds may be considered with a valid prescription from the campus
doctor. Submit your request to your Warden with supporting documentation. The Mess Committee reviews
such requests under Warden supervision.
Use the feedback option on the Mess & Dining section of the
Services page. You can also raise concerns through your hostel's Mess Committee representative, who
reports to the Warden.
Standard mess timings are: Breakfast 7:30–9:00 AM, Lunch 12:00–2:00 PM, Snacks 5:00–6:00 PM, Dinner
7:30–9:30 PM. Timings may vary during examinations or special occasions — check the
Mess & Dining section for the current week's schedule.
Mess charges are not applicable during an approved period of internship absence, subject to compliance
with the mess rebate procedure under Chapter 9 of the Hostel Regulations 2026.
However, fixed hostel charges — covering committed costs such as manpower, maintenance, and utilities — may continue to apply irrespective of physical occupancy, as notified by the Institute. Only the variable component of mess charges is eligible for rebate.
However, fixed hostel charges — covering committed costs such as manpower, maintenance, and utilities — may continue to apply irrespective of physical occupancy, as notified by the Institute. Only the variable component of mess charges is eligible for rebate.
Health & Emergency
The Institute Health Centre (IHC) OPD is open Monday to Saturday: 9:00 AM – 1:00 PM and 3:00 – 5:00 PM.
A doctor is on duty during these hours and prescription medicines are available on-site.
Contact your hostel Caretaker immediately — they are available 24×7 and are the first institutional
responder for emergencies. The Caretaker will contact the Hostel Supervisor who coordinates ambulance
and hospital admission. Emergency numbers are listed below on this page.
Students are covered under the institute's group medical insurance. Submit your OPD bills and
prescription to Ms. Prabha Verma at the CoW Office. Claims are processed through the office in
coordination with the Insurance/TPA.
The nearest hospitals are Swaroop Rani Nehru Hospital, Allahabad and SGPGI, Lucknow for specialist
referrals. Ambulance is arranged through the institute — contact your Caretaker or the security gate
immediately.
Rules & Discipline
All grievances should ordinarily follow the prescribed hierarchy — approach your Caretaker first, then
the Assistant Warden, then the Warden, and finally the CoW Office if unresolved. Representations to
higher authorities should be made through this proper channel. See the
Grievance Redressal section below for the full escalation flow.
Hostel gates follow prescribed timings as per the Hostel Regulations. Late entry without prior
permission is a disciplinary violation. Check the current timings with your Warden or Caretaker —
timings may vary between Boys and Girls hostels.
Ragging in any form is a criminal offence under the law and is strictly prohibited at IIITA.
Consequences include immediate suspension from the hostel, expulsion from the institute, and/or criminal
prosecution as per UGC Anti-Ragging Regulations. Report any incident immediately to your Warden or the
Anti-Ragging Committee. See Anti-Ragging Policy for details.
Students must obtain prior permission from the competent authority before keeping a vehicle on campus.
Vehicles parked without authorisation may be impounded. Contact the CoW Office for the current procedure
for vehicle registration.
Report it to your Caretaker or Warden immediately. You may also write to the CoW Office at
cow@iiita.ac.in. False or malicious complaints are themselves a disciplinary violation — report only
genuine concerns in good faith.
No. Consumption, possession, or distribution of alcohol, tobacco, or any intoxicant within the hostel
premises is strictly prohibited. Violation is a serious disciplinary offence and may lead to immediate
hostel expulsion and Institute-level action.
Managing Grievances
Grievance Redressal
All residents may approach hostel authorities for assistance, guidance, or grievance redressal. Representations to higher authorities shall ordinarily be made through the proper channel.
1
Caretaker
First point of contact for all day-to-day complaints, maintenance issues, and hostel matters.
Available 24×7.
if unresolved
2
Assistant Warden
Verifies the issue, monitors progress, and facilitates resolution. Classifies complaints and forwards
to the appropriate authority.
if unresolved
3
Warden
Addresses grievances, takes disciplinary action where required, and escalates serious matters to the
Chairman CoW.
if unresolved
4
CoW Office
Final institutional escalation point. Serious matters affecting discipline, safety, or institutional
interest are handled here.
Misuse of feedback mechanisms for false, frivolous, or malicious complaints will attract disciplinary action.
Shortcuts
Quick Links
Direct access to the most-used portals and forms.
Who to Call
Key Contacts
Your first point of contact for day-to-day matters is your hostel Caretaker. For administrative queries, reach the CoW Office.
Caretakers — available 24×7
CoW Office
Wardens
24×7 Emergency
Emergency Numbers
In any emergency — medical, fire, security — contact your Caretaker first. They will escalate immediately.